Testimonials
Automotive Services You Can Count On!
What our clients say…
I bought a used car that had a known problem with the steering pin and had a quote for repair. I was recommending to Lance and when I called he said "let me call you back". He called back to tell me that this repair was covered under warranty by Hyundai and to take it to the dealership. I applaud his honesty and have definitely found my new mechanic for any future needs. Thank you so much.
Took my car in for a check engine light which ended up needing major work done to repair. Lantz was always very professional and honest with the many questions I had. After the major engine repair, the bill was as quoted from the start, with no hidden "oh by the ways" and very reasonable for the the amount or work it took. Very happy customer now.
When I pick a mechanic, I always ask myself in order, "are they honest?", "so they know what they're doing?", and "are their prices fair?". Protech has satisfied my questions every time I've been there. It has become my new go-to place for all automotive needs. The only downside is how busy they get, which is understandable. Plan to make an appointment well in advance if you can.
Four years later I still love this place! My family and I bought newer vehicles a few years ago so we haven't seen Lance in awhile. A few weeks ago my car wouldn't start and he was able to fit me in. He tested it and it just needed a new battery and that's what he did. He didn't try to sell me anything extra and he could have easily told me I needed some additional things on top of the battery and I wouldn't have known any better but he doesn't do that sort of thing to people. He's honest and his prices are great and his work is great! ORIGINAL REVIEW: Pro-Tech is absolutely wonderful! We've been bringing our old vehicles there for a few years now. They are so nice and they have never treated me like some girl who won't understand and I've never felt like they were holding back information. They always fix what's wrong but they go beyond that too. After I started taking our cars there I found out that more than a few friends and family members also swear by the place. One of them does the repairs on his truck himself...
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To make a long story short-broke down late night on I95, 100s of miles away from home, with a sick wife and an older muscle car. Not a big block V8 but a way more finicky one. Towed the car there and dropped it off. First thing 7A dealt with Lance. Informed him of my situation and he was able to diagnose and fix it by around 10:30A. He said he was very busy and short staffed but he made it a priority. Shop is in a decent location with hotels closeby. Tried to give him extra and he wouldn't even take it. Blessed are the merciful for they shall receive mercy.
SERVING JACKSONVILLE FOR OVER 20 YEARS
Call us at
(904) 730-2686
Payment
Hours
Mon - Fri: 7 AM - 5:30 PM
Sat - Sun: Closed
Contact
Pro-Tech Automotive
5027-1 Sunbeam Rd
Jacksonville, FL 32257